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Noticeboard

CHANGE IN OPENING TIME

Please note that from week commencing 21st May 2018 we will be closing between 1pm and 3pm every day due to staff shortages. You'll can still call us during that time.

We apologise for the inconvenience and your patience.

Important Info.

In an EMERGENCY, that will NOT wait until we re-open please ring NHS 111 for health information and advice or use the Health Help Now App.

Practice Survey

Thank you to all those that took part in the survey which is now closed. The results are now online.

Blood Pressure Checks

If you are aged 40 or over and have not had your blood pressure checked within the last 12 months, we strongly advise you to book an appointment with one of our nurses as soon as possible. Depending on availability, we may be able to offer you an appointment the same day or within 48 hours.

Patient contact details

It is important that you ensure we are kept informed of any changes to your address or contact telephone or mobile numbers. If you have a new mobile phone contact number, please help us to help you by informing us of any change.

Minor Surgery

We have a Minor Surgery Clinic for the removal of small lesions such as Skin tags.Please speak to the receptionist for further details.

Out of Hours

If you have an emergency outside surgery hours please telephone NHS 111

List Cleansing

Please note that each year the Health Authority carries a list cleansing exercise to remove the names of patients who have left the practice. If you receive a letter from the Health Authority, then please make sure that you take the time to respond to that letter. In the event that you don't respond you will be automatically removed from our list.

Test Results

Please telephone for these after 3.00pm. Results can only be given to the person who had the test done. Smear results will be notified by post.

Appointments

We operate the Advanced Access system at the surgery. You can telephone at any time during surgery hours to book an appointment in advance-that is, not for that day. We shall endeavour to give you an appointment with the clinician of your choice but this will not always possible. If you feel you need to see a doctor or nurse on that day, our reception staff will take some brief details and you will be offered a call back from one of our clinicians, who will discuss matters with you and will offer you an appointment later that day if there is a medical need for you to be seen. Please be aware that our telephone number may not be displayed on your phone when you are called back and should not be mistaken for a cold call or sales call.

Home Visits

Home visits are at the discretion of the doctor. Please do not ask the doctor to call unless the patient is too ill to travel to the surgery. If the patient has a rash or high temperature, coming to the surgery will do no harm and will not endanger others, but please inform the receptionist when you arrive.

When the condition does require a home visit, please telephone before 11.30am on the day that the visit is required. When you register a visit request the receptionist will ask for full details of the patient's name, address, age, telephone number and reason for the visit. This information helps the doctors plan their visits and allows urgent calls to be dealt with promptly.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website