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Noticeboard

Easter Bank Holiday Closure

The surgery will be closed on Friday 14th April 2017 & will reopen on Tuesday 18th April 2017.

In event of an emergency, please call 999

For medical advice please call NHS111

Important Info.

This surgery will close at 1 pm every Thursday afternoon from week commencing 13th February.

In an EMERGENCY that will NOT wait until we re-open please ring MedOCC on 01634 891900

Alternatively you could ring NHS 111 for health information and advice.

We thank you for your understanding.

Clinical System Change

Due to a service disruption, ALL MEDICATION which is needed before the end of the year MUST be requested by TUESDAY 6th DECEMBER.

Practice Survey

Thank you to all those that took part in the survey which is now closed. The results are now online.

Cleave Road Closure

The Cleave Road site was ceased operations on 15th May 2015.

Blood Pressure Checks

If you are aged 40 or over and have not had your blood pressure checked within the last 12 months, we strongly advise you to book an appointment with one of our nurses as soon as possible. Depending on availability, we may be able to offer you an appointment the same day or within 48 hours.

Patient contact details

It is important that you ensure we are kept informed of any changes to your address or contact telephone or mobile numbers. If you have a new mobile phone contact number, please help us to help you by informing us of any change.

Minor Surgery

We have a Minor Surgery Clinic for the removal of small lesions such as Skin tags.Please speak to the receptionist for further details.

Out of Hours

If you have an emergency outside surgery hours please telephone NHS 111

List Cleansing

Please note that each year the Health Authority carries a list cleansing exercise to remove the names of patients who have left the practice. If you receive a letter from the Health Authority, then please make sure that you take the time to respond to that letter. In the event that you don't respond you will be automatically removed from our list.

Test Results

Please telephone for these after 3.00pm. Results can only be given to the person who had the test done. Smear results will be notified by post.

Appointments

We operate the Advanced Access system at the surgery. You can telephone at any time during surgery hours to book an appointment in advance-that is, not for that day. We shall endeavour to give you an appointment with the clinician of your choice but this will not always possible. If you feel you need to see a doctor or nurse on that day, our reception staff will take some brief details and you will be offered a call back from one of our clinicians, who will discuss matters with you and will offer you an appointment later that day if there is a medical need for you to be seen. Please be aware that our telephone number may not be displayed on your phone when you are called back and should not be mistaken for a cold call or sales call.

Care.Data

On 19th February 2014, NHS England announced that the data extraction of patients' medical records will be delayed for six months until the autumn. If you wish to opt out, we will have a form for you to complete nearer the time, on which you can express your wish to be excluded from this process.

HEALTH NOW APP

If you have a computer or a smartphone/smartdevice then you can access the the app from the links below:

Web:

Health Help Now

Smartphone / device:

iOS

Android


How to add Health Help Now to your mobile device or tablet

The mobile web app can be used just like a native (download) mobile app on your device. Below are instructions to add icons using the three most popular mobile platforms.

iOS

Open Safari and go to www.healthhelpnow-nhs.net. Click on the share icon and select the "Add to Home Screen" icon. An icon will then be placed on your home screen.

Depending on your device settings, the pop-up about cookies may appear on each page, even if you press "hide". If you wish to accept cookies from Health Help Now and stop this happening go to: device home > settings > Safari > Block cookies - uncheck "always" and select "from third parties" or "never".

Windows Phone 7/8

Open Internet Explorer and go to www.healthhelpnow-nhs.net Click on the "..." options icon and select "pin to start", the web page will appear on the start menu although windows will not use the standard icon but a screen shot for the icon instead.

Depending on your device settings, the pop-up about cookies may appear on each page, even if you press "hide". If you wish to accept cookies from Health Help Now and stop this happening, please check your device settings to make sure that cookies are accepted.

Android

Open Chrome and go to www.healthhelpnow-nhs.net Click on the add bookmark icon and click save. Open up the bookmarks tap and hold the icon and select "add to home screen". The icon will now be added to your tablet or phones home screen.

Android devices are available in various different hardware and software combinations. Whilst every effort has been made to cater for as many Android devices as possible some older versions of the Android OS may experience problems when using the application. If you are experiencing problems it is recommended that you first upgrade your device to the latest release of the Android operating system.

Depending on your device settings, the pop-up about cookies may appear on each page, even if you press "hide". If you wish to accept cookies from Health Help Now and stop this happening, please check your device settings to make sure that cookies are accepted.


How to add Health Help Now to your computer

Google Chrome

To create a bookmark, click on the white star icon in the location bar. The star will turn yellow and a bookmark for the page will be created in the bookmarks toolbar.

Mozilla Firefox

To create a bookmark, click on the star icon in the Location bar. The star will turn yellowblue and a bookmark for the page you're on will be created in the Unsorted Bookmarks folder.

Internet Explorer

If you're on a site that you want to make a favourite, click the Favourites button, and then click Add to favourites. You can rename the favourite and choose a folder to save it in, and then click Add.

For sites that you want quicker access to, save it to your Favourites bar by clicking the Add to Favourites bar button. If the Favourites bar isn't visible, right-click the Favourites button, and then click Favourites bar.

Opera

Save a webpage as a bookmark by clicking the star in the address field and choosing "Add to bookmarks".

Safari

Open www.healthhelpnow-nhs.net. Click on “Bookmarks” on the toolbar at the very top, then click “Add Bookmark”, the second option on the list. Click “Add”.



 
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